Pay by Mail
Mohawk Valley Water Authority
c/o Bank of Utica
PO Box 6081
Utica, NY 13504
Pay by Phone
Our customer service department is available Monday - Friday from 8:30 AM to 4:30 PM to accept Debit/Credit Card Payments by phone at (315) 792-0301.
Log into your account by selecting the Sign-In button on the menu bar. If you have not set up your account, please select the Register link
on My Account to set up your account.
While online, consider registering your account to receive water alert text messages, automatic recurring payments, and/or sign up for electronic billing.
Pay in Person
City of Utica:
1 Kennedy Plaza, Utica, N.Y 13502
KIOSK - 1st Floor
City Cashier Window- 1st Floor
Customer Service - 3rd Floor (questions only)
Hours: 8:30 AM to 4:15 PM Monday - Friday
1526 Albany Street, Utica, N.Y 13501
865 French Road, Utica, N.Y 13502
350 Leland Avenue, Utica, N.Y 13502
Hours: 9:00 AM to 5:00 PM Monday - Friday
9:00 AM to 12:00 PM Saturday