WATER ADVISORY - EMERGENCY CONTACT 1-315-792-0301

PLEASE NOTE:
When there is a water disruption or hydrant testing in your area, make sure to run all cold water lines until clear before using your hot water! If you are still experiencing issues, call us at 315-792-0301 to speak to a customer service representative.


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SERVICE RESTORED @ 7:45 AM

SERVICE DISRUPTION: UTICA - March 5, 2021 @ 5:35 AM

Parkway Circle to 1101 Parkway East


SERVICE RESTORED @ 3:10 PM

SERVICE DISRUPTION: UTICA - March 3, 2021 @ 10:25 AM

Oneida St from Eastwood Ave to Westminster Pl, and Arlington Terr


SERVICE RESTORED @ 10:55 AM

SERVICE DISRUPTION: WHITESBORO - March 2, 2021 @ 9:20 AM

Curran Rd, Jessica Pl, Norris Dr, Gilbert Rd, Harts Hill, Parkway, Westbrook Dr, Stuart Ct and Huxford Rd


SERVICE RESTORED @ 6:40 AM

SERVICE DISRUPTION: WHITESTOWN - March 2, 2021 @ 3:30 AM

Gilbert Rd from Harts Hill Terr. to Curran Rd


SERVICE RESTORED @ 11:25 PM

SERVICE DISRUPTION / WATER OFF: WASHINGTON MILL (NEW HARTFORD) - March 1, 2021 @ 5:15 PM

SCHEDULED MAINTENANCE UPDATE: Monday 3/1/2021 @ 3:50 PM

The planned scheduled outage has been upgraded to an Emergency Repair with shut-down occurring shortly!

SCHEDULED MAINTENANCE: WASHINGTON MILL (NEW HARTFORD) - Tuesday 3/2/21 at 8AM

There will a planned water outage on Oneida St, between Mallory and Sessions Roads that will affect customers from 3859 Oneida St to 3761 Oneida St, including 3843 Oneida St Garden Home Park. This will affect approximately 50 residences. The water will be off starting 8 AM until completed.


SERVICE RESTORED @ 2:15 PM

SERVICE DISRUPTION: NEW HARTFORD - March 1, 2021 @ 12:30 PM

Tilden Ave from Wadsworth Ln to Sherman Dr


SERVICE RESTORED @ 1:10 PM

SERVICE DISRUPTION: UTICA - March 1, 2021 @ 11:55 AM

Beechgrove Pl from Culver Ave to Gilbert St and on North Oscar St


HYDRANT TESTING: UTICA - Tuesday, March 2nd between 8 AM – 2 PM

Mohawk Valley Psych Center (Noyes St, Utica)


SERVICE RESTORED @ 6:00 PM

SERVICE DISRUPTION: NEW HARTFORD - February 27, 2021 @ 2:45 PM

Sycamore Dr East from Sycamore Dr North to Sycamore Dr South


SERVICE RESTORED @ 1:52 PM

SERVICE DISRUPTION: UTICA - February 26, 2021 @ 12:25 PM

#2122 TO 2107 Oriskany St


SERVICE RESTORED @ 9:05 PM

SERVICE DISRUPTION: FRANKFORT - February 26, 2021 @ 12:25PM

Old Broad St including:

  • Broad St - Empire Ave to Ferguson Rd
  • South Side Rd - Ferguson Rd to #2748 South Side Rd
  • West River Rd
  • Ferguson Rd - Broad St to #203 Ferguson Rd
  • Willow Ln
  • Banek Rd
  • Argyle Rd - Ferguson Rd to Arcadia Ave
  • Arcadia

SERVICE RESTORED @ 12:45 PM

SERVICE DISRUPTION: WHITESTOWN - February 26, 2021 @ 11:15 AM

Westbrook Dr from #24 Gilbert to West Brook house #25 Harts Hill Pky and all of West Brook to lower end of Harts Hill Pky