Please select this link to view important information regarding the COUNTY SEWER increase on your bill.

The Mohawk Valley Water Authority (MVWA) is reassuring the public that the drinking water supply is safe. The production of filtered, purified drinking water will continue uninterrupted and unaffected by the current state of emergency related to the Covid19 virus. Scientific research conducted by federal and international agencies indicates our current disinfection process and chlorine dosage is effective at preventing the spread of this virus through drinking water.

However, the MVWA offices at Utica City Hall will be closed to visitors effective immediately. Emergency services and routine system repairs and maintenance will remain operational.

Until further notice, the following changes in services are effective immediately:

  • Customer questions regarding water bills will be handled by telephone only at (315) 792-0301. Customers can continue to pay water bills online at www.mvwa.us, by mail using the return envelope provided, Bank of Utica Kiosk, Parkway Drugs, or by telephone at the above number.
  • Appointment Scheduling - Please see Announcements. 7/16/2020: We are now making appointments to schedule on-site work, such as a meter repair or replacement, plumbing inspections, etc. For scheduling, please contact our Customer Service Department at (315) 792-0301 for pre-screening.
  • Contractors and engineers needing to complete applications, permits, or plan approvals should contact the MVWA engineering department directly at (315) 792-0320.

The Mohawk Valley Water Authority is committed to providing safe and reliable drinking water and will maintain strict vigilance in monitoring and safeguarding the public water supply.

The Mohawk Valley Water Authority is a regional agency that provides drinking water to approximately 128,000 customers throughout 18 municipalities in Oneida and Herkimer Counties. Contact the MVWA at (315) 792-0301.


2021 Boardroom Videotaping: Closing Date - Friday 6/4 @ 11 AM (05/14/21)

2021 Fire Alarm Detection Systems: Closing Date - Monday 5/17 @ 11 AM (04/8/21)


2020 Annual Water Quality Report (3/15/20)

Moody’s Investors Bond Rate Increase (10/27/20)

Appointment Scheduling (7/16/20)

MVWA Limited Lab Services (6/26/20)

MVWA KIOSK - New Location at Bank of Utica, 222 Genesee Street (3/25/20)

Mohawk Valley Water Authority
1 Kennedy Plaza
Utica, New York 13502

Phone: (315)792-0301
Fax: (315)792-4722

2020 Annual Water Quality Report

Links to Social Media.  Facebook, MVWA and Twitter Visit us on Facebook contact us Follow us on Twitter