The Mohawk Valley Water Authority was created to deliver superior potable water that meets or exceeds all water quality standards.
The company continually strives to operate, maintain, and improve its water distribution system in a manner that supports
regional economic development and provides customers with cost effective, reliable, and professional water services.
MVWA Offices to close at 12:30pm on July 28, 2026
The Mohawk Valley Water Authority will close at 12:30pm on Tuesday, July 28, 2026, for a training and education event for all employees. Normal business hours will resume on Wednesday, July 29, at 8:30am.
ALERT! New MVWA Office Hours
Effective Tuesday, May 26 through Friday, Sept. 4, the Mohawk Valley Water Authority hours of operation at our 1 Kennedy Plaza, Utica location will change to 8:30 a.m.-4:00 p.m., Mon.-Fri. These new hours also apply to Customer Service phone assistance and the laboratory. You can still report a water leak or other water emergency 24 hours a day at 315-792-0301.
HYDRANT INSPECTIONS/TESTING
There are no upcoming hydrant inspections or tests at this time.
A 2.5% fee will be added to all credit & debit card transactions