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The Mohawk Valley Water Authority was created to deliver superior potable water that meets or exceeds all water quality standards. The company continually strives to operate, maintain, and improve its water distribution system in a manner that supports regional economic development and provides customers with cost effective, reliable, and professional water services.


Effective Tuesday, May 26 through Friday, Sept. 4, the Mohawk Valley Water Authority hours of operation at our 1 Kennedy Plaza, Utica location will change to 8:30 a.m.-4:00 p.m., Mon.-Fri. These new hours also apply to Customer Service phone assistance and the laboratory. You can still report a water leak or other water emergency 24 hours a day at 315-792-0301.
Create an account to sign up for MVWA Water Alerts. Get timely text messages and/or automated calls to alert you to any service disruptions, such as main breaks, maintenance repairs, or boil water advisories/warnings in your area. Sign up for electronic billing to receive and pay your water bill securely online. E-billing saves you time with no more postage hassles. Get started today! Register Here

hydrant HYDRANT INSPECTIONS/TESTING

There are no upcoming hydrant inspections or tests at this time.

MVWA Delinquent Accounts - May 2026
A 2.5% fee will be added to all credit & debit card transactions
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