222 Genesee Street, Utica, NY 13502

Use of the Bank of Utica, Washington Street entrance, for Mohawk Valley Water Authority (MVWA) payments via the MVWA KIOSK.


  • The Bank of Utica will allow MVWA customers access to the kiosk between the hours of 10 a. m. and 2 p. m., Monday thru Friday.
  • Upon arrival, anyone looking to use the kiosk will need to check in at our walk-up teller window. A Bank employee will then open our Washington Street rear entrance door to let them in.
  • One MVWA customer will be allowed in at a time.
  • Anyone showing symptoms of COVID-19 (cough, fever, sore throat, etc.) will not be allowed in to use the kiosk.
  • If supplies are available, we may require kiosk users to wear protective gear (i.e., a mask and/ or gloves).
  • Bank employees will observe social distancing by staying at least 6 feet away from kiosk users.
  • As the kiosk is not a Bank of Utica service, we will be unable to assist MVW A customers - they will be directed to contact MVWA at 315-792-0301.