How to Read Your Neptune Meter

    To acquire a reading for this type of meter, you will need to obtain the information from the main dial.  To do this, you must read the dial from left to right, starting with the first white dial, and ending with the last white dial.  (Do not worry about the last two black dials/digits)  (For instance, the meter pictured above would read: 2137)

We are advising our customers to occasionally check and see whether their outside box and inside meter, correspond with each other.  If you find some discrepancies, please give our Customer Service Department a call at (315)792-0301 or by email at cservice@mvwa.us.